strategy is one of the most overused and misused words in business. at its core, strategy is about making a choice of what to do/not to do. strategy “connects the dots” between where an organization is now and where it wants to go by figuring out how to get there. strategy does not end with a set of high-level actions and choices but must evolve into a detailed, executable plan to make it happen.
if strategy is about the future and making it better than today, then vision is about imagining that future. using definitions and examples from collins, you can put together a holistic vision that anyone can look at and instantly understand what the organization is about. it needs to fit with, and support, the strategy of the larger business entity. although not widely emphasized, i believe that setting vision, mission and strategy at the beginning and maintaining it as a north star are critical to successful business services transformation, ongoing operations and continuous improvement. sign in here or forgot password sign up now and get free access to our extensive library of reports, infographics, whitepapers, webinars and online events from the world’s foremost thought leaders.
gbs is a critical enterprise backbone, delivering a range of support functions, as well as back- and middle-office operations. now technology and digitization are taking center stage as gbs operations work to integrate multiple changes to the business environment—such as customer preference for digital-first solutions, as well as the need to redesign processes to support that digital-first model and integrate a globally distributed workforce, some of whom are working from home. they expect mature gbs organizations to serve as a nerve center for building digital capability, driving automation at scale, and developing software that builds and repairs other software.
already, gbs organizations often comprise multiple centers of varied size that are built to house specific functions; the new opportunity is to treat the centers as a single, integrated network so that work can more easily cross functional- and business-unit boundaries as needed. the gbs organization retains responsibility for delivery but partners with a strategic vendor and a range of ad hoc suppliers to integrate capabilities as needed. caring policies that are supportive of hybrid work are also increasingly essential, as are commitments to inclusion, equity, and diversity. many gbs organizations are beginning to make better use of data and process-mining analytics to drive detailed activity insights.
a gbs or shared services strategy does not start with a blank sheet of paper. it needs to fit with, and support, the strategy of the larger how gbs can help solve current challenges scope: integrating business, digital, and operations strategies footprint: segmenting scale. gbs is a strategic bet toward digital business models that can ensure sustainable growth in the digital age. embed end-to-end processes governance: for, global business services examples, global business services examples, gbs model, global business services vs shared services, global business services job description.
most gbs models leverage shared services and outsourcing to deliver effective and efficient services to internal customers. in addition, the best gbs operations rely on optimized end-to-end processes, technology, performance management, and governance to ensure top performance. our comprehensive strategic gbs services promote business transformation by: aligning service delivery with corporate goals; developing a new service deloitte works with senior executives to understand their strategic vision and to assess how gbs might align with their business strategy to drive results. shared services and outsourcing. the potential benefits of a successful gbs are: • improved alignment with the business strategy and growth agenda., global business services trends, global business services operating model, gbs process, global business services case study, hackett global business services, global business services ups, gbs maturity model, global business services wikipedia, global business services walmart, global business services organization structure. what is gbs in procurement? what is a gbs organization? what is the role of gbs? what is gbs deloitte?
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