porter’s 5 forces hotel industry

the combined forces of reduced business travel and reduced tourism have tremendously impacted the hospitality industry or hotels due to this covid pandemic. as porter said in one of his articles in hbr ” to find answers we need to look beyond the immediate market signals to the two fundamental factors that determine the profitability – industry structure and the sustainable competitive advantage”. the point to consider here is that mid-tier hotels have their unique core competence and their business strategy that makes them successful or unsuccessful. the initial investment in the hotel industry is high and it creates a unique entry barrier to the new entrants. internet has not only reduced the upfront investment cost but also a sizeable percentage of marketing and advertising costs. a vital barrier is the differentiation where a hotel can differentiate itself based on location (like ocean-facing etc. ), another barrier can be hotels claiming the staff being trained in cleanliness and a guarantee to provide a clean covid-free environment. try a search on expedia or costco for a hotel in cancun, you will get a list of a wide variety of hotels from small b&bs to all-inclusive to exotic hotels on the same street.




internet has also increased the substitute threats inviting new competitive models like air bnb. this is not a substantial threat to the hotel industry in my view. it has become very easy to explore online and find the most competitive option that best suits the pocket. lately, with the advent of the internet and educated buyers, the bargaining power has shifted in favor of the end customer. the rivalry in the hotel industry is fierce. customers will almost always look for the best price with the best amenities. a) government forces – govt can provide additional tax benefits to boost the hospitality industry in the coming months once covid vaccinations are in place. etc.

due to the economic recession in the past, the business travel all over the world suffered a decline which consequently had a bad effect on the hotel industry. with the help of the porter’s five forces model, it will be easier to comprehend the particulars of hotel industry and realize the solution that was devised to survive the recession. (cheng, 2013) the hotel industry globally is characterized by high capital costs i.e. the hotel has to make sure that the high capital cost is gaining its worth in the form of output and the resources are used to it utmost potential. (cheng, 2013) tariffs are determined on the basis of differentiation in location, management and guest ratios. (cheng, 2013) the power of suppliers over hotel industry is relatively low.

in hotel industry such is the case. certain groups of buyers exercise power over the hotel industry when the purchasing of hotel rooms in bulk is required. (cheng, 2013) the threat of the substitutes in hotel industry is relatively low. this market is price sensitive and the hotel’s target audience becomes the cost conscious people. (cheng, 2013) the two things the hotel industry thrives on is the ability to differentiate themselves and quality of service. however considering the less threat of substitutes and low power of suppliers over the industry, the hotel industry has very few hindrance in successful market growth.

an analysis of the hotel industry with porter’s five forces 1. the bargaining power of the customers. this refers to the ability of customers the five competitive. forces of industry will influence prices, costs and investment (porter, 1980). the feasibility and potential profitability of a hotel can force 1) – entry barriers or economic moat (as warren buffet loves to call it). force 2) – threat of substitutes force 3) – bargaining power, porter five forces in hotel, porter five forces in hotel, porter’s five forces analysis, porter’s five forces example, power of suppliers in hotel industry.

porter’s five forces model of hotel industry competition in the industry potential of new entrants into the industry power of suppliers. porter five forces focuses on – how hyatt hotels corporation can build a sustainable competitive advantage in lodging industry. managers at hyatt hotels porter’s five factor model threat of substitute goods bargaining power of buyers the rivalry among existing competitors barriers to entry., who are the suppliers in the hotel industry, threat of substitutes in hospitality industry, competitive rivalry in hotel industry, threat of new entrants hotel industry, cheng, 2013 hotel, entry barriers hotel industry, economies of scale hotel industry, bargaining power of suppliers in tourism industry, factors affecting hotel industry, bargaining power of buyers. what is porter’s five forces in hospitality industry? is the hotel industry competitive? what are the substitutes for hotel industry? who are buyers in the hotel industry?

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